Tag Archives: serving the customer

Customer Service Software: A Time Saver!

cssatsThere are various companies that offer you free Customer service software that you can download from their web site. The primary reason for using this is to automate a time consuming process. You get to use Customer service software instead of hiring people to do the job. While this may be the trend these days as it does save a lot of money on labor, you may find that people of the old school are still trying to get used to it. When you are given a toll free number, you can see the annoyance when you are constantly asked to press …

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